Watch Aida's journey to Better health!
We believe that our most complex patient populations need to be managed in a better health care ecosystem than our traditional clinic system which has historically been effective for acute episodic and single disease management.
The average Medicare patient sees a provider 3 times a year. With traditional Chronic Care Management programs, the patient is touched about 12 times a year with a combination of 3-4 visits and an average of 8 15-minute phone calls. (Parenthetically, these phone call programs have an almost universal poor patient rating. I have spoken to 3 CEOs in the last month who are cancelling the programs after 1-2 years because the patients dislike them so much. Who knew you could upset Medicare patients?).
RHS’ model for managing these complex medical and behavioral patients uses a twice a week patient monitoring systems using text and remote patient data to risk stratify the patients and act quickly anytime a patient demonstrates mild to moderate variation to their baseline. With 24/7 access to medical information and 12/7 hotline for Acute Mental Distress, we can act quickly. And we are monitoring the patient 100 times a year – literally.
We refer to our approach as an “Early Detection Warning System” for these high-risk patients. Works kinda like this:
Besides improving the quality of care for our community, the overall hospital financial impact of this program is significant with consequential increases in medical and behavioral clinic volume, ancillary services and revenue for the Medicare population. The significant increase in Medicare patients (often doubling clinic volume) has a significant impact on the Medicare Cost Report reimbursement as well by increasing the total percent of Medicare patient visits.
Sound complex? Maybe. We would like to think of the program as elegant... and effective. Meeting the needs of our complex patients is arguably the most significant gap we have in our rural primary care. So, meet Aida, a patient who participates in the program and watch her journey with the help of RHS’ Early Detection Warning System. A program designed to improve the care of our highest risk patients which also reduces patient losses from our rural communities.
So, please allow us to introduce you to Aida and her path to wellness!
WE BELIEVE ALL RURAL HOSPITALS CAN EXCEL
Enabling Care Close to Home...
It seems like such an easy proposition to offer healthcare to the more than 60 million Americans who live in rural and frontier communities. Yet, rural healthcare facilities and providers have some of the toughest jobs in the American healthcare delivery systems. To remain competitive in their communities, rural hospitals need to have the latest knowledge, technology, and staffing resources.
Yet our analysis of more than 60 rural and Critical Access Hospitals show that the battle to stay relevant in their communities is now more important than ever. Outmigration is not just patients going for heart transplants. RHS found that 60% of these communities have already lost more than 60% of of their primary care to areas outside of their primary and secondary service areas. Besides adding additional service capabilities, rural hospital leaders need to devise new ways to rapidly repatriate their community's medical needs back to their own community hospital. And that is not an easy task.
That’s where Rural Health Solutions (RHS) can help. We are a physician-led consulting and staffing company that specializes in rural healthcare organizations providing proven solutions to rapidly grow local community outpatient demand for services and maximize existing capacity to absorb that increased demand. Based on our consulting experience at more than 200 hospitals over the last 30 years and our provider/nurse staffing at more than 30 hospitals and healthcare systems across America, RHS offers a broad range of strategic advisory services and staffing/outsourcing solutions to rural healthcare organizations to improve their bottom line.
Depending on each organization's unique needs, RHS' can provide consulting services, programs, and/or outsourcing/staffing services in the following areas:
1) Ambulatory Care Remigration Programs
2) Ambulatory Care Coordination Program
3) Clinic Optimization Program
4) Prevention and Wellness Program
5) Revenue Cycle Management and Billing
6) Staffing for All Provider, Nursing, and Hospital Areas
We know rural healthcare organizations face unique challenges. RHS has developed innovative approaches to increase local community care with technology-based platforms and analytics that make patient and family disease management, communication and engagement more effective and easier. With our focus on helping organizations provide increased care and services for prevention/wellness, behavioral health and chronic disease management services, each rural hospital can face their own operational, staffing and financial challenges more confidently.
"Operations may appear unglamorous, but it is the
only lasting basis for superior performance."
Michael Hammer, PhD | Hammer and Company
Author of the international best-seller "Re-engineering the Corporation"